Urban Hip Hop Clothing FAQ
Q: How long does it take after I place my
order on the site for it to be delivered?
A.Orders are usually delivered between 5 to 7 days from the day we recieve payment
Q: What do I do if I haven’t received my
order after a period of time?
A: If you havent received your order let us know we can provide you with a tracking no
Q: What is happens if my clothes arrive in
a damaged condition?
A: If you receive your clothes in a damged condition please inform us immediately and return them recorded delivery
Q: If after examination I do not like the
clothes I have purchased can I receive an
exchange or refund?
A:Yes you can receive a refund if you dont like them
Q: What forms of payment do you
accept?
A:We accept cheques or you can pay online by pay pal or you can pay directly into our Bank Account
Q: Which countries do you ship products to?
A: We ship to most countries if you have a specific countrt please let us know
Q: Is it possible to order stock if it is
currently unavailable?
A: Yes we can order stock if it presently unavailable it usually adds 3 more days to the delivery time
Q: Can I retrieve the data from my account
on other computers?
A:Yes as long as you use your account details
Q: If I can, how can I change my password
for my online account?
A:Yes you can change it any anytime
Q: Will any of my be data be used by 3rd
party organisations?
A: No we dont use any information for third parties
Q: By what delivery service will my
products be delivered to my door?
A:We usually use Royal Mail recorded delivery
